Mac investigates a mass arrival of Travelers, while also trying to repair his marriage with Kat. Philip is given assistance with his addiction from fellow Traveler 4514, Jenny. Marcy treats David for PTSD, but is dealing with feelings of detachment and disassociation herself. Carly and Jeff try and clean up their act for Child Protective Services and regain custody of their son. Trevor and Grace bond in the hospital while recovering from their injuries.
In January 2007, Travelers agreed to pay US$77 million to six states to settle a class action suit and end investigations into its insurance practices. The charges involved paying the insurance broker Marsh & McLennan Companies contingent commissions to win business without the knowledge of clients, thus creating a conflict of interest. Additionally, the investigation examined whether Travelers had created the illusion of competition by submitting fake bids, thus misleading clients into believing they were receiving competitive commercial premiums.
In 2004, the St. Paul and Travelers Companies merged and renamed itself St. Paul Travelers, with the headquarters set in St. Paul, Minnesota. In August of that year, it was charged of misleading statements associated with the merger. Despite many assurances from CEO Jay Fishman that the newly formed company would retain the St. Paul name, the corporate name only lasted until 2007, when the company repurchased the rights to the famous red umbrella logo from Citigroup and readopted it as its main corporate symbol, while also changing the corporate name to The Travelers Companies.